Privacy Policy and Terms

Privacy Policy

The short version: we collect what you give us and basic data about how you use our pages, we use it to run your result, your call and our advertising, and we do not sell it.

1. Information we collect

Information you give us. When you take the Founder Seat Check, fill out a form, book a call or contact us, we collect:

• Your first and last name, email address and phone number
• Your answers to the Seat Check questions, such as your trade, how your business runs, where your work comes from and your average project size
• What you tell us when you book, such as your business name, what the business does, revenue range, team size, hours worked and your biggest bottleneck
• Anything you send us by email, text or on a call, including notes from the Roadmap call

Information collected automatically. When you visit our pages, we and our service providers collect your IP address, browser and device type, pages viewed, time on page, the website or ad that sent you, and campaign details in the link you clicked (such as UTM tags and ad click IDs like fbclid and gclid). We also record actions you take on the page, such as completing the Seat Check or booking a call.

Information from others. If you fill out a form inside a Meta ad, Meta sends us the details you submitted. We may also receive reporting from Meta about how our ads perform.

We do not ask for, and you should not send us, payment card numbers, Social Security numbers or other sensitive personal information through our forms.

2. How we use your information

• To show you your Seat Check result and send it to you by email
• To schedule, confirm, remind you about and run your Roadmap call, and to send you the plan from it
• To reply to you and follow up about the call or our services, by phone, text or email, as you agreed when you submitted the form
• To measure and improve our ads, including telling Meta which visits led to a completed Seat Check or a booked call, and building audiences for our own ads
• To understand how our pages perform and make them better
• To keep our pages secure, prevent spam and fraud, and meet our legal obligations

3. Cookies, pixels and ad tracking

We use cookies, browser storage, pixels and similar tools. Some keep the page working. Others measure our advertising.

• Meta Pixel and Conversions API. These tools from Meta Platforms, Inc. let us measure ad results and show our ads to people who visited our pages. When you visit, complete the Seat Check or book a call, information about that action (and, for matching, contact details in a hashed form) may be sent to Meta. Meta may combine it with other information it has about you and use it under Meta's Privacy Policy.
• Browser storage. The Seat Check saves your progress and contact details in your browser so you do not have to retype them if you come back. You can clear this in your browser settings at any time.
• Our booking and form system. Our CRM and calendar provider sets cookies needed for forms and the booking calendar to work.
• Embedded video and fonts. Videos on our pages are hosted by Vimeo, and our fonts load from Google Fonts. These services receive your IP address and basic device information when they load.

How to opt out of ad tracking:

• Change your ad settings with Meta: facebook.com/adpreferences
• Opt out of interest-based ads from participating companies through the Digital Advertising Alliance or the Network Advertising Initiative. In the EU and UK, use Your Online Choices
• Block or delete cookies in your browser settings. Some parts of our pages, like the booking calendar, may not work without them

Do Not Track. There is no common standard for browser "Do Not Track" signals, so our pages do not respond to them. You can use the options above instead.

4. Meta ads and lead forms

We advertise on Facebook and Instagram. If you submit a lead form inside one of our ads, Meta collects that information under Meta's terms and passes it to us. From then on, we use it as this policy describes. Meta's own handling of your data is covered by Meta's Privacy Policy. You can see why you were shown an ad by tapping the three dots on the ad and choosing "Why am I seeing this ad?"

5. How we share your information

We share personal information only as follows:

• Service providers who work for us under contract and may use the information only to provide their service, including our CRM, booking, email and text messaging platform (HighLevel / LeadConnector), our video meeting tool, our video host (Vimeo), and the people on our team who help with your call
• Advertising platforms, namely Meta, to measure our ads and reach people like you, as described in section 3
• Legal and safety reasons, when the law requires it, to answer a valid legal request, or to protect our rights, our clients or the public
• Business transfers, if our business is merged, sold or reorganized, in which case this policy continues to apply to your information
• With your permission, for any other purpose you agree to

Text message consent and phone numbers are never shared for marketing. See SMS / Text Message Terms.

6. We do not sell your information

We do not sell your personal information for money, and we do not give or rent your contact details to other businesses for their own marketing. Our use of the Meta Pixel to show our own ads may count as "sharing" for targeted advertising under some state laws. You can opt out of that at any time using the options in section 3 or by contacting us.

7. How long we keep it

We keep contact details, Seat Check answers and call notes while you are a prospect or client and for up to 5 years after our last contact with you, unless you ask us to delete them sooner. We keep records longer only when the law requires it, such as tax records for clients, or to resolve a dispute. Proof of text message consent and opt-outs is kept as long as we need it to show we followed the law.

8. Security

We use reasonable safeguards, including secure (HTTPS) pages and access limited to the people and providers who need it. No system is perfectly secure, so we cannot promise your information will never be accessed without permission. If a breach affects your personal information, we will notify you as the law requires.

9. Your choices and rights

• Texts: reply STOP to any text to stop texts. Reply HELP for help
• Emails: click "unsubscribe" in any marketing email. We may still send messages about a call you booked or work we are doing for you
• Calls: tell us on the call, or email us, and we will stop calling
• Your data: email us to ask what information we have about you, to correct it, or to delete it. We will confirm your request and respond within 45 days. We may need to verify that the request is from you

We will not treat you differently for using any of these choices.

10. State privacy rights

Depending on where you live, including California, Colorado, Connecticut, Oregon, Texas, Utah, Virginia and other states with privacy laws, you may have the right to:

• Know what personal information we collect, use and disclose, and get a copy of it
• Correct information that is wrong
• Delete your information
• Opt out of the sale of your information, of "sharing" it for targeted advertising, and of profiling (we do not sell it, and you can opt out of ad sharing as described in section 6)
• Appeal if we deny your request, by replying to our decision. If we deny your appeal, you may contact your state attorney general

To use these rights, email us at [email protected] with "Privacy request" in the subject line. You may use an authorized agent, and we may ask the agent for proof of your permission. In the last 12 months, the categories of personal information we collected are the ones listed in section 1: identifiers and contact details, business information you provide, and internet activity on our pages. We collected them from you, from your device and from Meta, for the purposes in section 2, and disclosed them to the recipients in section 5.

11. Children

Our services are for business owners and are not meant for anyone under 18. We do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will delete it.

12. Where your data is processed

We are based in the United States, and our service providers store and process information in the United States. If you visit from another country, your information will be transferred to and handled in the United States.

13. Changes to this policy

We may update this page. When we do, we will change the "Last updated" date at the top. If a change materially affects how we use information we already have, we will tell you by email or with a notice on our pages before it takes effect.

SMS / Text Message Terms

These terms cover text messages from Juice Box Productions.

• Program: Juice Box Productions appointment and follow-up texts
• What you get: texts about your Founder Seat Check result, booking confirmations, reminders before your Roadmap call, replies to your questions and follow-up about our services
• How you join: by entering your mobile number and checking the consent box on our form, or by texting us first. Consent is not a condition of purchase
• How often: message frequency varies, usually a few messages around each booked call
• Cost: message and data rates may apply, based on your mobile plan
• Stop: reply STOP to any message to cancel. You will get one message confirming you are unsubscribed, and no more texts after that. You can rejoin by replying START
• Help: reply HELP for help, or contact us at [email protected] or (208) 626-6996
• Carriers: mobile carriers are not liable for delayed or undelivered messages
• Your number: if you change or give up the number you signed up with, reply STOP from it first or let us know

Our use of the information collected through texts is covered by the Privacy Policy above.

Terms of Use

These terms cover your use of our websites, the Founder Seat Check and the Founder Removal Roadmap call.

1. Accepting these terms

By using our pages, taking the Founder Seat Check or booking a call, you agree to these Terms of Use and our Privacy Policy. If you do not agree, please do not use them.

2. Who our services are for

Our pages and services are for business owners and their teams, for business purposes. You must be at least 18 to use them. You agree that the information you give us is true and that you are allowed to share it.

3. The Founder Seat Check and the Roadmap call

The Founder Seat Check is a short questionnaire that gives a general read on how your business runs, based only on your answers. The Founder Removal Roadmap is a free call to review your business and outline a plan. Both are educational. Taking the Seat Check or booking a call does not create a client relationship, and does not mean we will agree to work together. We may decline or reschedule any call. The plan you receive is yours to use.

4. Results and testimonials

Results shown on our pages, in our videos and in our ads come from specific clients and are not typical. Revenue and sales figures are based on numbers reported by our clients and have not been independently verified. Your results depend on your business, market, team, offer and effort. We do not guarantee leads, sales, revenue or any specific outcome from our pages, the Seat Check or the Roadmap call. Testimonials describe individual experiences and may not represent every client.

5. No professional advice

Nothing on our pages, in the Seat Check, on the Roadmap call or in the plan is legal, tax, accounting, financial or employment advice. Talk to a qualified professional before making those decisions for your business.

6. Paid services

If you hire us, a separate written agreement covers the work, including price, scope, timeline and any guarantee. If that agreement conflicts with these terms, the agreement controls.

7. Our content

The text, videos, graphics, the Founder Seat Check, the seat framework and other material on our pages belong to Juice Box Productions or the people who licensed them to us. You may view and share links to them for your own use. You may not copy, resell or republish them, or use them to build a competing product, without our written permission. Client names, logos and footage are used with permission and belong to those clients.

8. Acceptable use

Please do not submit false information or someone else's contact details, try to break or overload our pages, scrape or copy them with automated tools, or use them for anything unlawful.

9. Third-party services

Our pages use and link to services we do not control, such as our booking calendar, Vimeo and Meta. Their own terms and privacy policies apply when you use them, and we are not responsible for their content or practices.

10. Meta disclaimer

This site is not part of Facebook or Meta Platforms, Inc., and is not endorsed by Facebook or Meta in any way. FACEBOOK and INSTAGRAM are trademarks of Meta Platforms, Inc.

11. Disclaimer of warranties

Our pages, the Seat Check, the Roadmap call and the plan are provided "as is" and "as available." To the fullest extent the law allows, we make no warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy or uninterrupted access.

12. Limitation of liability

To the fullest extent the law allows, Juice Box Productions and its owners, team and contractors will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data, that come from your use of our pages, the Seat Check, the Roadmap call or the plan. Our total liability for any claim about these free services will not be more than $100. Some states do not allow these limits, so they may not all apply to you.

13. Indemnification

You agree to cover us for claims, losses and reasonable legal costs that come from your breaking these terms or misusing our pages.

14. Governing law and disputes

These terms are governed by the laws of the State of Idaho, without regard to its conflict of law rules. Before filing any claim, you agree to contact us first so we can try to resolve it informally within 30 days. Any claim that is not resolved will be brought only in the state or federal courts located in Kootenai County, Idaho, and you and we consent to those courts.

15. General terms

We may update these terms by posting a new version on this page with a new "Last updated" date. Using our pages after that means you accept the update. If any part of these terms cannot be enforced, the rest still applies. Our not enforcing a term is not a waiver of it. These terms and our Privacy Policy are the full agreement between you and us about our free pages and services.

Contact us

Questions, privacy requests or text message help:

JuiceBox Productions, LLC
Email: [email protected]
Phone: (208) 626-6996
Web: juiceboxproductionsco.com